Shecology Online Store Policy 

Guarantee: At Shecology, we strive for excellence in all aspects of our business. If for any reason you are not satisfied with your purchase, simply return the unused portion for a prompt and full refund through Stripe (minus shipping charges.)

Handling Fee: No handling fees.

Payment: We currently accept most major Credit / Debit Cards for online orders.  

Privacy: Privacy is important to us. We never disclose, sell, or rent any personal / customer information to any third party. 

Product Satisfaction: Not satisfied with purchase? Please contact us via the online form should you have any problems with your order for a prompt, courteous resolution.

Return Policy: If for any reason you are not satisfied with our products, simply return unused portion within 30 days for a full refund (minus shipping charges.) Bulk orders of 1 lb.+ must be returned within 15 days of receipt for a full refund.

Secure Checkout: To ensure the protection of your personal data, our checkout process is 100% secure through Stripe. 

Security: All order information is encrypted using Stripe security and fraud prevention systems.

Shipping: Orders typically ship the next day and under unusual circumstances within 2-3 business days. All orders are shipped best price USPS First Class or FedEx Ground. 

Site Errors: At Shecology, we strive to be accurate. However, we do not warrant that there are 0 mistakes or errors. Should you find any errors on this site, please Contact Us so we can correct immediately.